Detective

Anzen Security, along with other security services, provides “in-store customer surveillance”, which refers to the fact that we can provide personnel who are specialized in the discrete observation and monitoring of customers behavior in retail environments. This service is designed to ensure security, retail loss prevention, and gather insights that can improve customer service and store operations.

They may operate video surveillance systems, analyze long-term surveillance data, secure evidence, and handle other security-related tasks within their scope of work.

These professionals are guided by strict confidentiality and reliability requirements and are subject to a collective bargaining agreement that recognizes their roles as employees in the service sector. Their tasks are multifaceted, requiring self-reliance, and decision-making abilities, and often involve direct interaction with customers.

Our staff is trained to blend in seamlessly with the shopping environment while keeping a vigilant eye on the surroundings, acting promptly and professionally when any suspicious activity is detected.

The role is critical in maintaining store security and integrity, preventing theft, and ensuring the safety of both customers and employees.